The website www.nurseryvalue.com is brought to you by Petite Star On-Line Limited a company incorporated in England and Wales. Depending upon which product you purchase via this website, the product or service will be provided by one of the Petite Star On-Line Limited operating Group operating companies. “We", "us" or “our” includes Petite Star On-Line Limited or any of its Group companies, a full list of these companies is available at click here.
Use of your Personal Information
The purpose of this Privacy Policy statement is to set out how we use personal information that we may obtain about you. By either registering as a user of any services provided on this website and by using this website generally you agree to this use.
When you register and use this websiteyou will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you. Some of our services may require further details, for example when you use any forum on this website.
Disclosure of Your Information
We may give information about you to companies and organisations whose products we provide to you, e.g. product, home and motor, financial and travel services as follows:
- to other companies and organisations to administer any prize draws or competitions
- to our agents, staff and approved third parties to carry out services for us
- to anyone to whom we transfer our rights and duties under our agreement with you
- if we have a duty to do so or if the law allows us to do so.
In carrying out the activities specified in this section, we may transfer data to reputable companies outside the European Economic Area. We take steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation.
We may use information that you provide or that is obtained by us:
- to register you with our website and to administer our website services
- to fulfil our agreement with you and processing and obtaining payment
- to analyse and profile your shopping preferences e.g. (market, customer and product analysis) to enable us to review, develop and improve the products and services we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you, for example automatically selecting products and services which we think will interest you from the information we have. We may keep you informed of such products and services including special offers, discounts, offers, competitions and so on by any of the following methods:
o Email
o Telephone (including automated calls)
o SMS or mobile messages
o Post
o Fax
(including products and services of other companies and organisations) which we consider may be of interest to you. When you provide us with your information you will be given the opportunity to say if you do not wish to receive information of such products and services from either us or carefully chosen third parties
- to administer any prize draws or competitions you may enter
We may supplement the information that you provide to us with information that we receive from third parties.
Fraud Prevention
In order to protect us and our customers from fraud and/or theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your registration account, to other Group companies, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.
Telephone Calls
Calls may be recorded and may be used together with your customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.
Cookies
New technologies are emerging on the Internet that helps us to deliver customised visitor experiences. In particular, "cookies" may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.
If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the website but the functions that allow you to add items to your checkout basket, set up a new account or access an existing account will not be available. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses.
Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.
Your browser also generates other information, including which language the site is displayed in, and your IP address. An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.
We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.
Security
Security of your information is important to us. We have implemented measures such as 128bit encryption process to the checkout to ensure that your information and payment details are confidential and secure to the extent reasonably possible.
General
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a £10 fee. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).
Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.
Please note that it may take up to 28 days to action your request. In addition, each electronic mailing we send you will contain details of how you can un-subscribe. If you want to be removed from our mailing list, please send an email to info@NurseryValue.com.
To change any of your registered details on this website please contact our customer service department.
Contact Us
If you have any comments or queries in connection with our privacy policy, please email us at info@nurseryvalue.com or write to Unit 3, Hill Farm Industrial Estate, Leavesden, Watford, Herts, WD25 7SE